Fix slow internet
Slow internet issues? Here's how to get your service back up to speed.
Is your internet or Wi-Fi working, but slower than usual?
Log in to My TELUS (recommended) to test and fix issues affecting your internet speed.
Can't log in?
If you are unable to log in, don't give up hope. We'll walk you through the steps to fix this issue. Click the button below to begin.
Troubleshoot slow internetDo you want to try something else?